Shipping policy

Shipping Policy

At Gobette Decor, we are committed to providing reliable and transparent delivery services for our customers across the UK and Europe.

Please read our shipping policy carefully before placing your order.

Order Processing

All orders are processed within 3–4 business days after payment confirmation.

Orders are not processed on weekends or public holidays.

Once your order has been processed, you will receive a confirmation email with your shipping details.

You will receive shipment updates on your email, make sure the email provided is accurate when submitting your order. Please check your Spam Folder.

Shipping Locations

We currently ship to:

  • United Kingdom

  • Most European Union countries

If your location is not available at checkout, please contact our support team.

Delivery Time

Estimated delivery time:

  • United Kingdom: 7–12 business days

  • Europe: 8–14 business days

Delivery times may vary due to customs, weather conditions, carrier delays, or high-demand periods.

These timeframes are estimates and not guaranteed.

Shipping Costs

Shipping fees are calculated at checkout based on your location and order value.

We may occasionally offer free shipping promotions, which will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a tracking number by email.

You can track your order at any time through our Track Order page.

Please allow 24–72 hours for tracking information to update.

Customs, Duties & Taxes

For international orders, customs duties, taxes, or import fees may apply depending on your country’s regulations.

These charges are the responsibility of the customer and are not included in the product or shipping price.

Incorrect Address

Please ensure that your shipping address is correct at checkout.

Gobette Decor is not responsible for orders delivered to incorrect addresses provided by the customer.

If an order is returned due to an incorrect address, additional shipping fees may apply.

Lost or Delayed Packages

If your order is delayed or appears lost in transit, please contact our support team.

We will work with the carrier to investigate and assist you as quickly as possible.

Undeliverable Packages

If a package is returned to us as undeliverable, we will contact you to arrange reshipment.

Additional shipping charges may apply.

Contact Us

If you have any questions about shipping, please contact us through our Contact page.

We aim to respond within 24–48 hours.

 

Gobette Decor — where comfort meets timeless style.